In her years of working as a software instructor for IBM, Microsoft, and other companies, Gabriella learned that most people are unaware of how their 5 senses, the culture they were raised in, and their social environment play in their communication and miscommunications.
Drawing from her experience, Gabriella provides a revelatory look at the hidden sources of miscommunication, a grasp of what communication pitfalls could be hindering their success at work or in their relationships with friends and family, and a simple method that anyone can use to improve their communication.
Most of us know we can stand to improve our communication style… but how? And what if we don’t know what we are doing wrong?
In Gabriella’s third and most recent book (based on one of her popular presentations of the same name), we are shown hilarious scenarios of communication gone awry, told in comic and story format. But more importantly we are given a glimpse of what it means to watch our delivery and how to become the kind of communicator others will want to be around.
“How we speak to each other is a golden key for kindness, for sure… “Thank you” for your great work in this area!!”
“Watch Your Delivery was a gentle and funny reminder about how easy it is for me to change my tone for the better when dealing with my students and clients. It’s so important to take that breath and remind yourself that HOW you speak and communicate can change your results for the better and make others feel taken care of. We should ALL use this approach that Gabriella proposes, especially since we live in such a me-first world!”
“This comic-story style has an essential reflection on confronting these repetitive situations in our daily lives… Our delivery should be practiced daily to significantly improve our communication.”
“Common sense is not so common nowadays, but this little book gave me the inspiration to dig deeper.”
“Gabriella’s new book Watch Your Delivery creates a space where it’s safe for me to gain emotional intelligence. It’s so hard to own up to my faults, but Gabriella uses humor to help me feel like we are all connected, and I shouldn’t be ashamed. I can just focus on becoming a better person. I highly recommend this book!”
“This is what people need, a better way to talk to each other. I’m learning a lot. Thank you, Gabriella!”
"I could relate to many of the comic strips in the book, which were used to depict the different ugly behaviors we see in society. Do pick up a copy of the book if you would like to know how you can improve on your communication skills."